What's changing?At the moment, companies in the EU charge VAT at the rate of the country they are based in. For instance, a UK based company would charge it's customers UK VAT at 20%. From January 1st 2015, for all e-services, the rate of VAT charged is determined by the location of the consumer, at the VAT rate applicable in the consumer’s member state. So if a customer is based in Ireland, the VAT collected should be at 23%, if they are in Germany, 19% and so on. A full list of VAT rates in the various EU member states is available here.
Should all EU customers be charged VAT?No. VAT is charged to consumers only. Business to Business transactions remain unaffected by this change. However, it should be noted that the EU defines a consumer as any individual or non VAT registered business. So if you sell to an individual in another EU member state, or a business who doesn't have a valid VAT registration in their own country, VAT must be charged at the appropriate rate for their member state. If you sell to an EU business who is registered for VAT, then VAT does not need to be charged. In such cases it is necessary to validate that they are VAT registered and also display their VAT registration number on their invoice. You can validate VAT numbers of businesses in other member states using the European Commission VIES VAT Number Validation web site. If you are reselling web hosting services and use our recommended billing solution, WHMCS, you can configure it to handle VAT number validation automatically. You can additionally configure WHMCS to charge VAT in accordance with the rates of each member state.
What services are covered under this new legislation?In high level terms digital supplies are defined below. But the list isn’t exhaustive - it’s intended to provide a good set of examples of the types of service that the legislation covers, rather than a detailed and specific list of every service covered.
Broadcasting - Includes the supply of television or radio programs to a schedule by the person that has editorial control of those programmes.
Telecommunications - Includes the service of sending or receiving signals by wire, radio, optical or other systems - and includes fixed and mobile telephony, fax and connection to the internet.
E-services - Includes video on demand, downloaded applications, software as a service (web apps), music downloads, gaming, e-books, web hosting, domain names, anti-virus software and on-line auctions.
The definitions clearly include web hosting and domain names.